Skip to content
Get started

Get assistants

assistants.list() -> AssistantListResponse { assistants }
GET/assistants

Retrieve all assistants associated with your account. Each assistant in the response includes its full configuration: prompt, voice settings, and first sentence. Use this endpoint to list available assistants before placing calls.

ReturnsExpand Collapse
class AssistantListResponse { assistants }
assistants: Array[{ id, background_sound, calendly, 20 more}]
id: String
background_sound: :"audio/office.ogg"

The background sound to play during the call. Useful to give the impression that your AI agent is in an office.

calendly: { connection_id, event_type_id}
connection_id: String

The connection ID representing the link between your Calendly account and Revox.

event_type_id: String

The event type ID representing the event type to schedule. (eg: https://api.calendly.com/event_types/b2330295-2a91-4a1d-bb73-99e7707663d5)

call_retry_config: { calling_windows, max_retry_attempts, timezone}

Configuration for call retry behavior including time windows, delays, and max iterations. If not provided, defaults will be used.

calling_windows: Array[{ calling_window_end_time, calling_window_start_time, retry_delay_seconds}]
calling_window_end_time: String

End time for the calling window in the recipient's timezone (or timezone_override if provided). Format: 'HH:mm' (24-hour) or 'H:mma' (12-hour). Examples: '17:00', '6pm'. Default: '18:00'.

calling_window_start_time: String

Start time for the calling window in the recipient's timezone (or timezone_override if provided). Format: 'HH:mm' (24-hour) or 'H:mma' (12-hour). Examples: '09:00', '10am'. Default: '10:00'.

retry_delay_seconds: Integer

Delay between retry attempts in seconds. Default: 7200 (2 hours).

exclusiveMinimum0
maximum9007199254740991
max_retry_attempts: Integer

Maximum number of call retry attempts. Default: 3.

exclusiveMinimum0
maximum9007199254740991
timezone: String

Optional IANA timezone identifier to override the automatic timezone detection from phone number. If not provided, timezone is determined from the recipient's phone number country code. Examples: 'America/New_York', 'Europe/Paris'.

created_at: untyped
end_of_call_sentence: String
first_sentence: String
first_sentence_delay_ms: Integer

Delay in milliseconds before speaking the first sentence. Default: 400.

minimum-9007199254740991
maximum9007199254740991
first_sentence_mode: :generated | :static | :none
One of the following:
:generated
:static
:none
ivr_navigation_enabled: bool

Enable IVR navigation tools. When enabled, the assistant can send DTMF tones and skip turns to navigate phone menus.

llm_model: { name, type} | { openrouter_model_id, openrouter_provider, type}
One of the following:
class UnionMember0 { name, type }
name: :"gpt-4.1" | :"ministral-3-8b-instruct"
One of the following:
:"gpt-4.1"
:"ministral-3-8b-instruct"
type: :"dedicated-instance"
class UnionMember1 { openrouter_model_id, openrouter_provider, type }
openrouter_model_id: String

The model ID to use from OpenRouter. eg: openai/gpt-4.1

openrouter_provider: String

The provider to use from OpenRouter. eg: nebius, openai, azure, etc.

type: :openrouter

Use a model from OpenRouter.

max_call_duration_secs: Float

The maximum duration of the call in seconds. This is the maximum time the call will be allowed to run.

name: String
organization_id: String
prompt: String
structured_output_config: Array[{ name, required, type, 2 more}]

The structured output config to use for the call. This is used to extract the data from the call (like email, name, company name, etc.).

name: String
minLength1
required: bool
type: :string | :number | :boolean | 3 more
One of the following:
:string
:number
:boolean
:enum
:date
:datetime
description: String
enum_options: Array[String]
transfer_phone_number: String

Phone number to transfer calls to when users request to speak to a human agent.

updated_at: untyped
voice: { id, provider, speed}
id: String

The ID of the voice.

minLength1
provider: :cartesia | :elevenlabs

The provider of the voice.

One of the following:
:cartesia
:elevenlabs
speed: Float

The speed of the voice. Range depends on provider: Cartesia 0.6–1.5, ElevenLabs 0.7–1.2. Default is 1.0.

minimum0.6
maximum1.5
voicemail_message: String

If set, when voicemail is detected the agent will speak this message then hang up; if null, hang up immediately.

webhook_url: String

The webhook URL to call when the call is completed.

faq_items: Array[{ answer, question, id, 2 more}]
answer: String
question: String
id: String
needs_human_answer: bool
source: :human | :ai
One of the following:
:human
:ai
pending_faq_count: Float

Get assistants

require "revox"

revox = Revox::Client.new(api_key: "My API Key")

assistants = revox.assistants.list

puts(assistants)
{
  "assistants": [
    {
      "id": "id",
      "background_sound": "audio/office.ogg",
      "calendly": {
        "connection_id": "connection_id",
        "event_type_id": "event_type_id"
      },
      "call_retry_config": {
        "calling_windows": [
          {
            "calling_window_end_time": "calling_window_end_time",
            "calling_window_start_time": "calling_window_start_time",
            "retry_delay_seconds": 1
          }
        ],
        "max_retry_attempts": 1,
        "timezone": "timezone"
      },
      "created_at": {},
      "end_of_call_sentence": "end_of_call_sentence",
      "first_sentence": "first_sentence",
      "first_sentence_delay_ms": -9007199254740991,
      "first_sentence_mode": "generated",
      "ivr_navigation_enabled": true,
      "llm_model": {
        "name": "gpt-4.1",
        "type": "dedicated-instance"
      },
      "max_call_duration_secs": 0,
      "name": "name",
      "organization_id": "organization_id",
      "prompt": "prompt",
      "structured_output_config": [
        {
          "name": "x",
          "required": true,
          "type": "string",
          "description": "description",
          "enum_options": [
            "string"
          ]
        }
      ],
      "transfer_phone_number": "transfer_phone_number",
      "updated_at": {},
      "voice": {
        "id": "x",
        "provider": "cartesia",
        "speed": 0.6
      },
      "voicemail_message": "voicemail_message",
      "webhook_url": "webhook_url",
      "faq_items": [
        {
          "answer": "answer",
          "question": "question",
          "id": "id",
          "needs_human_answer": true,
          "source": "human"
        }
      ],
      "pending_faq_count": 0
    }
  ]
}
Returns Examples
{
  "assistants": [
    {
      "id": "id",
      "background_sound": "audio/office.ogg",
      "calendly": {
        "connection_id": "connection_id",
        "event_type_id": "event_type_id"
      },
      "call_retry_config": {
        "calling_windows": [
          {
            "calling_window_end_time": "calling_window_end_time",
            "calling_window_start_time": "calling_window_start_time",
            "retry_delay_seconds": 1
          }
        ],
        "max_retry_attempts": 1,
        "timezone": "timezone"
      },
      "created_at": {},
      "end_of_call_sentence": "end_of_call_sentence",
      "first_sentence": "first_sentence",
      "first_sentence_delay_ms": -9007199254740991,
      "first_sentence_mode": "generated",
      "ivr_navigation_enabled": true,
      "llm_model": {
        "name": "gpt-4.1",
        "type": "dedicated-instance"
      },
      "max_call_duration_secs": 0,
      "name": "name",
      "organization_id": "organization_id",
      "prompt": "prompt",
      "structured_output_config": [
        {
          "name": "x",
          "required": true,
          "type": "string",
          "description": "description",
          "enum_options": [
            "string"
          ]
        }
      ],
      "transfer_phone_number": "transfer_phone_number",
      "updated_at": {},
      "voice": {
        "id": "x",
        "provider": "cartesia",
        "speed": 0.6
      },
      "voicemail_message": "voicemail_message",
      "webhook_url": "webhook_url",
      "faq_items": [
        {
          "answer": "answer",
          "question": "question",
          "id": "id",
          "needs_human_answer": true,
          "source": "human"
        }
      ],
      "pending_faq_count": 0
    }
  ]
}